In short
- This list names the providers that process data from your Blake workspace for us.
- Blake is in early access and runs on an environment that Subduxion manages itself. In this phase the drawing reader's compute provider processes data from your workspace, and only when an owner or admin turns the reader on.
- The online service adds providers for hosting, the database, error reports, email and payments. They process no data until that service is live.
- We announce a new or replacement subprocessor 30 days ahead. You can object.
- Services that work only for the website are listed in the Privacy statement; only the bot check on the forms (Cloudflare) is named here as well.
What is a subprocessor?#
A subprocessor is a company that processes data from your Blake workspace on our behalf. You decide what you use that data for, we (Subduxion B.V., the maker of Blake) process it for you, and the providers on this page do part of that work for us.
We remain responsible to you for what they do with your data.
Current subprocessors#
During early access, Blake runs on an environment that Subduxion manages itself. In addition, these providers process data on our behalf:
| Provider | Purpose | Data | Location |
|---|---|---|---|
| Modal Labs | Computing power for the optional drawing reader | Crops of drawings of at most 2 MiB, only when the drawing reader is on | Compute in the EU; administration and logs in the US |
| Cloudflare, Inc. | Bot check (Turnstile) on the website forms | IP address and technical characteristics of the browser of whoever sends a form; no workspace data | Worldwide; US company, under the European Commission's Standard Contractual Clauses (SCCs) |
For the online service#
The online service with fixed hosting locations will follow, and adds these providers. They process data from your workspace only once that service is live; their hosting locations and safeguards are listed here from then on.
| Provider | Purpose | Data |
|---|---|---|
| Vercel Inc. | Hosting of the application and storage of files | Workspace data the application processes, and uploaded drawings and 3D models |
| Neon Inc. | Database | Requests, parts, calculations, quotes, user accounts and the requirements read from drawings; no uploaded files |
| Functional Software Inc. | Error reports | Error reports with technical context |
| Resend, Inc. | Transactional email | The recipient's name and email address, and the content of the email |
| Stripe Payments Europe, Ltd. | Invoicing and payment, only for paid self-serve plans | Billing data only, no workspace data |
What applies to the drawing reader?#
The drawing reader is off until an owner or admin turns it on, and only then are crops of your drawings processed, as described on the Your drawings and AI page.
Does data leave the EU?#
For the drawing reader, partly: the compute is in the EU, but that provider's administration and logs are in the US. The bot check on the forms (Cloudflare) is a US company and may process your IP address and browser characteristics outside the EU, under the European Commission's Standard Contractual Clauses. Where the providers of the online service process data is listed here once that service is live.
What is not on this list?#
Services that do not process data from your workspace are not on this list, with one exception: the bot check on the website forms (Cloudflare) is listed above, because it looks at every form that is sent. The other services we use only for the website, such as handling the contact, demo and waitlist forms, are described in the Privacy statement.
How do you hear about changes?#
We announce a new or replacement subprocessor 30 days ahead. The change then appears on this page, with the date it takes effect.
To receive every announcement by email, send a message to privacy@useblake.ai asking to be signed up for subprocessor changes.
Earlier versions of this list and all changes are on the Changes page.
Can you object?#
Yes. You can object to a new or replacement subprocessor for reasons related to the protection of your data. Send your objection to privacy@useblake.ai before the change takes effect.
We review your objection and look for a solution together with you. If that is not possible, you can terminate the agreement for the part of Blake the change concerns, before the new subprocessor processes any of your data.